The recent wave of ordering apps are a great way to increase exposure of your restaurant. However, restaurants now face these two key issues:
Customer retention: keeping your customers yours, and keep them coming back
High commission cutting into your margins
So how do you both acquire new customers and retain existing ones, without hurting your profit? You can start by using your own website to accept take-out and delivery orders and reward your frequent customers.
Your Brand - Powered by Grabb is our new online ordering and rewards platform that will help you take control of your online sales and customer relationships, 100% commission-free.
Offer online ordering for take-out or delivery straight from your restaurant’s website, instead of being directed to third-party ordering sites.
If customers have received a discount coupon, or a voucher for a free food or drink item, they are more likely to come back right away. A custom-tailored loyalty program will encourage customers to visit more and spend more during their visits.
Your customers should remain yours. Have access to important information such as your customers email addresses and spending habits to send personalized promotions to your customers via e-mail or text message.
Stop paying high commissions on each delivery order. You can offer delivery for as little as $3, instead of paying delivery fees based on the total order amount.
Don't have delivery? No problem. We work with top delivery companies in Toronto to handle food delivery for you, so you can focus on preparing best food for customers.
Start accepting commission free online orders today